linebet Privacy Policy

1. Introduction

linebet is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy applies to all personal data collected through the linebet website at linebet.cam, including account registration, deposits, betting activity, customer support interactions, and any other touchpoints between you and linebet.

This Policy is intended for players based in Pakistan and any other jurisdiction where linebet operates. We process personal data in accordance with the principles of applicable international data protection standards, including those referenced under our international gaming licence framework.

By registering a linebet account, making a deposit, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

2. Data We Collect

linebet collects several categories of personal data depending on how you interact with our platform. The table below summarises the main categories, specific data points, and the context in which each is collected.

2.1 Data You Provide Directly

This includes all information you submit when registering a linebet account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions and surveys.

2.2 Data Collected Automatically

When you access the linebet platform, our systems automatically collect technical and usage data, including your IP address, the type of device and browser you are using, pages you visit, and actions you take within the platform. This data is collected using cookies and similar tracking technologies as described in Section 6.

3. How We Use Your Data

linebet uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and secure your linebet player account
• Service Delivery: To process bets, deposits, withdrawals, and to provide access to all linebet products including cricket betting, casino, and slot games
• Identity Verification (KYC): To verify your identity and age (21+) as required under our licensing obligations and anti-money laundering compliance requirements
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct
• Responsible Gaming: To monitor gambling patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may need responsible gaming intervention
• Customer Support: To respond to your enquiries, process complaints, and provide technical assistance
• Communications: To send you transactional notifications, account alerts, and — where you have opted in — promotional offers and bonus updates
• Legal Compliance: To fulfil our obligations under applicable laws, respond to regulatory enquiries, and cooperate with law enforcement authorities where required
• Platform Improvement: To analyse usage patterns and improve the linebet user experience for players across Pakistan

4. Legal Basis for Processing

linebet processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and linebet — namely, to operate your betting account and deliver the services you have registered for
• Legal Obligation: Processing is necessary for linebet to comply with its legal and regulatory obligations, including anti-money laundering requirements, KYC obligations, and responsible gaming mandates under our international gaming licence
• Legitimate Interests: Processing is necessary for linebet's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights
• Consent: For certain non-essential processing activities such as direct marketing communications, linebet relies on your explicit consent, which you may withdraw at any time

5. Data Sharing & Disclosure

5.1 Third-Party Service Providers

linebet shares personal data with carefully selected third-party service providers who assist us in delivering our platform and services. These include payment processors (such as JazzCash and EasyPaisa integration partners), identity verification providers, fraud detection services, IT infrastructure providers, and customer support platforms. All third-party processors are bound by strict data processing agreements and are prohibited from using your data for their own purposes.

5.2 Regulatory and Legal Disclosure

linebet may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of linebet's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms via your registered email address.

6. Cookies & Tracking Technologies

linebet uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files placed on your device when you visit linebet.cam. They help us remember your preferences, keep your session active, analyse traffic patterns, and deliver a more personalised experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functionality, including maintaining your login session and processing transactions. These cannot be disabled.
• Analytics Cookies: Help us understand how players use the linebet platform, which pages are most visited, and where users drop off. This data is aggregated and anonymised.
• Preference Cookies: Store your language, currency, and display preferences so you don't have to reset them every visit.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have opted in to marketing communications.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the linebet platform.

7. Data Retention

linebet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with our legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active linebet account, and for a minimum of five (5) years following account closure, as required for anti-money laundering compliance
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship
• Customer Support Records: Retained for three (3) years from the date of the interaction
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year for audit purposes

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8. Data Security

linebet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the linebet platform
• Encryption of sensitive data at rest within our secure server infrastructure
• Strict role-based access controls limiting internal access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the linebet platform
• Two-factor authentication options available to all registered players
• Continuous monitoring for suspicious access patterns and potential data breaches

In the event of a data breach that is likely to result in a risk to your rights, linebet will notify affected players and relevant regulatory authorities in accordance with applicable breach notification requirements.

9. International Data Transfers

linebet operates under an international gaming licence and may process or store your personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, linebet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections provided under this Privacy Policy.

Such safeguards may include contractual data protection clauses with receiving entities, transfers to jurisdictions that provide an adequate level of data protection under applicable standards, or other legally recognised transfer mechanisms.

10. Exercising Your Data Rights

To exercise any of your data rights as described in this Policy — including your rights of access, rectification, erasure, restriction, portability, or objection — please submit a written request to our data protection contact at:

 [email protected]

Please include your full registered name, linebet username, and a clear description of the right you wish to exercise. linebet will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.

11. Children's Privacy

The linebet platform is strictly for adults aged 21 and above. linebet does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person who does not meet our minimum age requirement, that account will be immediately closed, all associated data will be deleted, and any funds held in the account will be handled in accordance with our Terms and Conditions.

Parents and guardians who believe that a minor may have registered a linebet account should contact us immediately at [email protected].

12. Updates to This Privacy Policy

linebet reserves the right to update or revise this Privacy Policy at any time. Where changes are material — such as a change in the types of data we collect, how we use it, or the rights available to you — we will notify you via your registered email address at least fourteen (14) days before the changes take effect.

Non-material updates, such as corrections to wording or clarifications that do not change the substance of the Policy, may be made without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the linebet platform following any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how linebet handles your personal data, please contact our support team. We take all privacy-related enquiries seriously and aim to respond within two (2) business days during Pakistan Standard Time business hours.

 [email protected]

Please include your registered account username and a clear description of your query in all correspondence to help us respond promptly and accurately.